PLAN - LEAD - DELIVER
24th & 25th June 2014

Event Agenda


Event Agenda
 
08:00 - 08:50

Registration and Networking Reception

 
08:50 - 09:00

Chairman’s Opening Remarks

Ian Hickman, Associate Controller, Audit Commission

 
09:00 - 09:25
Rt Hon. the Baroness Armstrong of Hill Top, Rt Hon. the Baroness Armstrong of Hill Top

www.parliament.uk
OPENING KEYNOTE

Industry Overview: Current state of play and the future of Central Government in the UK

With a general election in less than twelve months, strict mandates on driving efficiency, cuts in spending and increased pressure to become more transparent, Central Government Departments in the UK are facing the prospect of change on multiple levels. On the other hand, organisations have seen some very promising results, successes and future prospects. So, what is the current state of play in Central Government and what does the future look like in the long and short term?

  • Lesson learned from the last 12 months
  • Change in the political, economic, social, technological, environmental and legal landscape and its implications
  • Key trends, developments and the future of Central Governance
 
09:25 - 09:50
Dave Gordon, Head of IT Infrastructure Dave Gordon
Head of IT Infrastructure
Department for Education
Department for Education

Driving IT Innovation in Central Government - A Department for Education Example

The Department for Education employs over 2,500 staff, works with 9 agencies and public bodies, and covers the UK's education industry. Dave Gordon oversees the Department's infrastructure strategy and will share his views on delivering innovative IT infrastructure plans to deal with the rising demand for fast and accurate information across the Department.

  • Building the business case for new IT investments
  • Managing costs and ensuring your IT infrastructure investments deliver strong ROI
  • Identifying and capitalising on innovative cost savings opportunities
 
09:50 - 10:10

Solution Provider Case Study

 
10:10 - 10:35
Gerry Smith, Director Shared Services Gerry Smith
Director Shared Services
Ministry Of Justice
Ministry Of Justice

Shared Services in Central Government - key successes and the future

Shared Services has delivered increased costs savings and greater efficiency in large private sector organisations. Although most other public sector organisations have previously adopted shared services to deal with transactional back office functions, it was only in 2013 that the Central Government opened its first shared service centre to support some of the larger Departments. So, how will the introduction of Shared Services affect different Departments and what will it mean to service provision?

  • Going beyond centralising back office functions – will it work?
  • Creating an ideal balance between Shared Services and Outsourcing
  • The future of Shared Services in Central Government
 
10:35 - 10:55

Solution Provider Case Study

 
10:55 - 11:05

Coffee & Networking Break

Networking
 
11:05 - 11:25

Solution Provider Case Study

 
11:25 - 11:45
Lesley Hume, Executive Director - Fraud, Error, Debt & Grants Lesley Hume
Executive Director - Fraud, Error, Debt & Grants
Cabinet Office
Cabinet Office

Reducing current losses and preventing future ones - a Cabinet Office Case Study

Lesley Hume joined the civil service in 2008 and has held various senior roles in the organisation, including the role of CIO. She now heads up the newly formed Fraud, Error and Debt team responsible for pursuing a programme of work to reduce existing losses and prevent future losses. This case study will look at some of these initiatives and their results so far.

  • Using innovative technologies, systems and processes to reduce fraud and errors
  • Managing change and transformation projects in Central Government
  • Key learnings so far and plans for the future
 
11:45 - 12:05

Solution Provider Case Study - Stream One/Two/Three

 
12:10 - 12:35
Andy Carroll, Head of Operations Andy Carroll
Head of Operations
Department for Work & Pensions
Department for Work & Pensions

How has the Tell Us Once Programme helped deliver cost savings and improve efficiency?

Andy Carroll is spearheading the DWP's cross-government initiative, Tell Us Once. The programme was a huge success and has won numerous industry awards for innovation. It is predicted the programme will save over £260 million in 10 years, improve the rate at which information flows through departments and drive greater efficiency at all levels.

  • What is the Tell Us Once Programme and how is it delivering cost savings?
  • Key challenges, successes and learnings in the planning and implementation phases
  • Scaling it and rolling it out to other departments
 
12:35 - 13:00

Solution Provider Case Study - Stream One/Two/Three

 
13:00 - 13:50

Networking Lunch

Eating
 
13:50 - 15:00

Group 1 : P2P Connect 121 Speed Networking

121 Speed Networking Session
 
13:50 - 15:00

Group 2 : Group Discussion - Innovation Think Tanks

This is your chance to share common interests, goals, issues, opportunities and challenges with your colleagues in an informal setting and brainstorm innovative strategies within our 'Think Tank' environment. A number of topics will be discussed across the tables with Chatham House moderated debate.

Consulting Workshop
 
15:00 - 15:15

Coffee & Networking Break

Networking
 
15:15 - 16:25

Group 2 : P2P Connect 121 Speed Networking

121 Speed Networking Session
 
15:15 - 16:25

Group 1: Group Discussion - Innovation Think Tanks

This is your chance to share common interests, goals, issues, opportunities and challenges with your colleagues in an informal setting and brainstorm innovative strategies within our 'Think Tank' environment. A number of topics will be discussed across the tables with Chatham House moderated debate.

Consulting Workshop
 
16:25 - 16:35

Coffee & Networking Break

Networking
 
16:35 - 17:00

Solution Provider Case Study - Stream One/Two/Three

 
17:00 - 17:30
Peter Knight, Deputy Director Research Information and Intelligence Peter Knight
Deputy Director Research Information and Intelligence
Department of Health
Department of Health

Stream One - Evidence-based research - how has effective information management helped the NHS in delivering better services?

Peter Knight is the policy lead in R&D for research information and intelligence, this includes communications function of R&D at the Department of Health. He has been instrumental in the Department's Evidence Based Research programmes to deliver better care for patients. He will talk about how these programmes are rolled out, challenges along the way and how this kind of research can add value to the services the NHS provides to the public.

  • Building the business case and bringing key stakeholders with you
  • How do you 'Project Manage' such large scale programmes?
  • Overcoming bureaucracy, delivering projects on time and scaling it out to other functions/departments
 
17:00 - 17:30
Julian Bowrey, Deputy Director - Digital & Corporate Communication Julian Bowrey
Deputy Director - Digital & Corporate Communication
Department for Communities and Local Government
Department for Communities and Local Government

Stream Two - Love Digital: Using digital to improve policy making

The Department for Communities and Local Government launched the 'Love Digital' campaign to improve their digital capability. The campaign was launched in May 2013 with the aim of improving colleagues' awareness of, and confidence in, using digital tools to improve the way they work. This session will take a closer look at their journey so far and plans for the future.

  • Using social media to develop a conversation with the public and other partners
  • Effectively using multi-channel campaigns to communicate the Department's policy objectives
  • What's worked well so far and what are the main areas for improvement
 
17:30 - 19:00

Business Meetings

Business Meeting
 
19:00 - 19:25
John Matheson, Director, Finance, eHealth & Pharmaceuticals John Matheson
Director, Finance, eHealth & Pharmaceuticals
The Scottish Government
The Scottish Government

CLOSING KEYNOTE

The budget conundrum - is it realistically possible to deliver more with less?

The fact that the public sector is squeezed for budgets is well documented and the Central Government is at the heart of it. With the Government going ahead with plans to cut budgets at £11.5 billion a year by 2016, a vast majority of departments have already agreed to make plans to deal with them. The question is, how can they deliver better results despite these cuts?

  • How can we deliver better value with reduced budgets?
  • Making fundamental changes to how we operate versus short term changes
  • Re-evaluating our objectives and reducing the cost base
 
19:25 - 19:40

Coffee & Networking Break & Day 1 Close

Networking
 
20:15 - 20:45

Cocktail Reception

Cocktails
 
20:45 - 22:00

Networking Dinner

Eating
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