3rd & 4th December 2019

Event Agenda Day 2

Event Agenda

08:10 - 08:30

Coffee & Networking Break

Coffee & Networking Break

08:30 - 08:50

Kirsty Shaw, Chief Operating Officer
Kirsty Shaw
Chief Operating Officer
Care Quality Commission

Intelligence Driven Strategy

One of CQC’s strategic priorities is to deliver an intelligence-driven approach to regulation – ensuring the right intelligence is available to the right user at the right time to enable impactful, consistent and efficient regulatory decision making. This includes improving the quality and management of data; using data science and advanced analytics; deploying modern technology to access, analyse and visualise data in a timely way; putting this in the hands of decision-makers on demand to actively guide decisions.

There are challenges to overcome - historic underinvestment in data and technology, cultural barriers and a complex definition of quality means we must think and act differently. We are adopting agile development approaches to experiment and test our way to new solutions, co- designing with our people, providers and the public and bringing them along on the journey.

08:50 - 09:10

Paulina Jedwabska, Head of Information Governance
Paulina Jedwabska
Head of Information Governance
Department for Digital, Culture, Media and Sport

Why Does Information Governance Matter?

In the digital world we are living in, how can Government ensure the ethical use of data, understanding the data sets it already holds and wider compliance? How can we avoid file deletion similar to the Windrush Generation in the future? The answer (at least partial) is Information Governance that works hand in hand with IT.

DCMS is in the process of implementing an Information Governance (IG) Strategy parallel to its IT project focusing on upgrading to G-Suite Enterprise and migrating to Shared Drives with better internal and external collaboration, user access control and DLP. The two areas will join forces in order to bring DCMS to a truly digital stage.

09:15 - 09:35

Martin Whitworth, Deputy Director – Data and Systems
Martin Whitworth
Deputy Director – Data and Systems
Environment Agency

Improving Situational Awareness During Environmental Incidents

After the winter 2015/16 floods the Environment Agency created a mapping service which makes data captured during an incident available and shareable through improved tools and processes for the capture, storage, analysis and sharing of data during incidents to aid our role as a Category 1 responder. This Incident Management Portal (IMP) makes use of existing capabilities including:

  • ArcGIS Online and ArcGIS Enterprise - Ops Dashboards & Web Apps
  • Collector for ArcGIS – Used by field staff to collect data
  • Geocortex Essentials - provides all EA users with access to IMP data via an interactive in- house mapping interface

The IMP allows teams out on the ground to capture essential information, such as photos, videos, drone footage and flood outlines, using a simple app which ensures consistent high- quality data. The IMP is used by over 2,500 field staff and 250 Mapping and Visuals Officers in our incident rooms 24/7/365.

09:35 - 09:55

Solution Provider Case Study

10:00 - 10:20

Solution Provider Case Study - Stream 1/2/3/4

10:25 - 10:55

Efficiency Brunch

Efficiency Brunch

11:00 - 12:00

Business Meetings

Business Meetings

12:05 - 12:25

Ian Harrison, Regional Director, East Midlands
Ian Harrison
Regional Director, East Midlands
Department for International Trade

International Trade and Brexit

This session will focus on the role of the Department for International Trade in export promotion and the support that the department is providing to ensure that the UK leaves smoothly from the European Union.

12:25 - 12:45

Alan Meyrick, CEO
Alan Meyrick
Teaching Regulation Agency

Leadership in an Ever Changing Environment

Alan will talk about leadership of a changing team in a changing environment where delivery is highly scrutinised. This will be discussed in a context of an organisation wide cultural change programme, including delivery of a major new IT system.

12:45 - 13:05

Nick Riddle, Group Director, Universal Credit, West Midlands
Nick Riddle
Group Director, Universal Credit, West Midlands
Department for Work and Pensions

Universal Credit Operations: the move to one service and beyond

Universal Credit is the most important and fundamental reform since the inception of the welfare state. It represents an opportunity to sweep away the complex, inefficient system of the past, to replace it with a simpler system that is more able to help people into work whilst supporting those who can’t work, and in doing so to reshape fundamentally the relationship between individuals and the state. To meet the task of delivering universal credit across the UK the DWP commenced a significant programme of organisational change designed to improve customer and colleague experience.

The programme involved technological change blended with a re-imagining of the role of DWP front line colleagues to deliver greater ownership of outcomes, a transformed customer journey and ultimately provide high quality, sustainable employment for citizens leading to greater economic growth.

Your learnings and takeaway – what to include in your IG Strategy, how to engage with your service provider to get the best outcomes and reasons for teaming up with IT & IG.

13:05 - 13:15

Chair’s closing remarks

13:15 - 13:30

Coffee & Networking Break - Day 1 Close

Coffee & Networking Break - Day 1 Close